Shipping Policy
Thank you for choosing Open Green Energy as your supplier. We are committed to providing the best possible service to our customers, and that includes ensuring that your order is delivered to you in a timely and efficient manner.
Processing Time:
All orders will be processed within 24hours, excluding weekends and holidays. If there are any issues with your order, we will contact you as soon as possible.
Shipping Options:
We offer various shipping options, which may include:
Surface Steady: This option usually takes 4-10 days to arrive, depending on your location.
Air Express: This option usually takes 3 -5 days to arrive, depending on your location.
Free Shipping: This option is available for orders over INR 449 (Exclusive of Taxes). The shipping time is the same as our standard shipping option.
Shipping Rates:
Shipping rates vary depending on the shipping option you choose and your location. The shipping rate will be calculated at checkout, and you will have the opportunity to review and confirm the rate before placing your order.
International Shipping:
We offer international shipping to select countries. The shipping rates and delivery times will vary depending on your location. Please note that customs and import duties may be charged once the order reaches its destination country. These charges are the responsibility of the customer and are not included in the shipping rate.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking the link in the email or by logging into your account on our website.
Shipping Delays:
In rare cases, shipping delays may occur due to weather conditions, customs clearance, or other unforeseen circumstances. We will do our best to keep you informed of any delays and provide an estimated delivery date.
If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact us at sales.opengreenenergy@gmail.co